Privacy Policy

1. How We Handle Your Information
When you shop with us, we collect the details you provide, such as your name, delivery address, and email, to process your orders and ensure a smooth transaction. While browsing our store, we may also receive your computer’s IP address to help us understand your browser and system preferences.

If you opt in, we may send you updates on new products, promotions, and store news. You can withdraw this permission at any time.

2. Your Consent
Giving Consent: By providing your information to place an order, confirm a payment, organise delivery, or return a purchase, you agree that we can use it for that specific purpose. Should we need to use your information for other matters, such as marketing, we will ask for your explicit consent first.

Withdrawing Consent: You may withdraw your consent at any time by contacting us at info@aussiemel.com.

3. Sharing Your Information
We may disclose personal information if legally required or if there’s a breach of our Terms of Service.

4. Our Platform – Shopify
Our store is powered by Shopify, which provides the platform to sell our products online. Your data is stored securely on Shopify’s servers.

Payment Details: If you use a direct payment method, Shopify keeps your payment information encrypted according to industry standards (PCI-DSS). We retain transaction information only for as long as required to finalise your purchase.

More information can be found in Shopify's Terms and Conditions (https://www.shopify.com/legal/terms) or the Privacy Policy (https://www.shopify.com/legal/privacy).

5. Third-Party Providers
Third-party services we use - such as payment gateways - may need certain information to complete their services. These providers operate under their own privacy policies, and some may be based overseas. Once you leave our site or are redirected to a third-party website, our Privacy Policy no longer applies.

External Links: If you click a link to another site, we are not responsible for their privacy practices and encourage you to review their policies.

Google Analytics: We use Google Analytics to monitor traffic and understand how people interact with our website.

6. Protecting Your Information
We take appropriate measures to safeguard your personal information, using encryption and industry-standard security practices. While no system is completely foolproof, we comply with PCI-DSS standards and employ secure methods for storing payment information.

7. Cookies
Our website uses Cookies to improve navigation, remember preferences, and analyse usage. Some third parties may also place Cookies to tailor advertising or services.

Managing Cookies: You can adjust your browser to block or delete Cookies, but this may affect the functionality of the site. Cookie preferences can also be managed through our website banner when you first visit. For further details, see Shopify’s Cookie Policy.

8. Updates to This Privacy Policy
We may update this policy at any time, with changes effective immediately upon posting. Material changes will be highlighted so you understand how your information is used and shared. In the event of a merger or acquisition, your information may be transferred to the new entity to continue providing our services.

Contact Information

Email: info@aussiemel.com

Phone Number: +61480848049

Contact Form: Click Here

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (AEST)